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Search reports, investigative results, and agency plansShowing 11 - 15 of 15 results

The Social Security Administration’s Mail Processing During the COVID-19 Pandemic

Objective: To determine whether the Social Security Administration (SSA) had adequate controls over mail processing during the COVID-19 pandemic.
Audit |

Risk Assessment of PBGC’s Implementation of Special Financial Assistance

Other |

Comparing the SSA DDS' Workload Statistics During the COVID-19 Pandemic to Prior Years

Objective: To summarize information about State disability determination services’ (DDS) workloads during the COVID-19 pandemic period of April 2020 to March 2021 and compare it to DDS workloads in prior years.
Audit |

The Social Security Administration’s Telephone Service Performance (Congressional Response Report)

Objective: To review the Social Security Administration’s (SSA) telephone services, especially as they relate to the COVID-19 pandemic.
Audit |

The Social Security Administration's Telephone Services During June 2020

We issued this to review the Social Security Administration’s telephone services during the COVID-19 pandemic, specifically during June 2020.
Review |